Frequently Asked Questions:

What benefits do I receive by using HonestMechanic.com?
What questions should I ask the repair shop?
Who qualifies as a member of HonestMechanic.com?
What if there are no repair shops listed on HonestMechanic.com that are close to my home or business?
Is the video I view for my repair shop in real-time?
How do I know when my vehicle is being repaired, in order to view the repair being done online?

What benefits do I receive by using HonestMechanic.com?

By being able to watch repairs being done, it gives you the piece of mind in knowing you get what you paid for, and a voice in the marketplace.

What questions should I ask the repair shop?

1. Are your mechanics certified?
2. How long have you been in business?
3. Do you have diagnostic equipment?
4. Do you give free estimates?

Who qualifies as a member of HonestMechanic.com?

We give all repair shops and mechanics the opportunity to eliminate themselves through our customer rating system. Every mechanic is given a fair chance to post their shop online, but only those that continue to uphold the "honest mechanic" ideal is permitted to keep their listing online.

What if there are no repair shops listed on HonestMechanic.com that are close to my home or business?

Please contact us at 1-800-250-2649 and we can then send an honest mechanic representative to your region.

Is the video I view for my repair shop in real-time?

Yes, the video you view at HonestMechanic.com is being shown to you in constant real-time streaming video.

How do I know when my vehicle is being repaired, in order to view the repair being done online?

Your mechanic will call you and inform you when your vehicle is in the bay and ready to be worked on.

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